Database Coordinator


  • Day to day coordination of regular customer data including money handling and fulfilment, data processing / management to maintain the integrity and effectiveness of the database
  • Day to day management of relationships with external agencies to ensure all reporting and data deadlines are achieved to agreed standards and procedures.


  • Import weekly new files from the face-to-face and telemarketing agencies.
  • Export and import data files and create reports for the face-to-face and telemarketing agencies as per schedule in a timely manner.
  • Process regular financials (via direct debit / credit card), ensuring that gifts are scheduled, charged, recorded and acknowledged in a timely manner.
  • Ensure that the data entered into the database is accurate, with regular checks to ensure the data held is of the highest quality possible to minimise risk and maximise income opportunities.
  • Ensure that all compliance and legal requirements are met when processing and storing personal data.
  • Ensure that the database is maximised and fully utilised as the system develops and users’ requirements change.
  • Work with the Database Manager to develop and maintain procedure manuals for this role and ensure that database users are adequately trained so they can undertake their tasks in the most effective and efficient manner.


  • Data and database management experience essential.
  • Experience of managing external agencies desirable.
  • Experience of managing multiple tasks to deadlines and prioritising own workload.

Knowledge / technical skills

  • Attention to detail and excellent numeracy skills.
  • Excellent written and oral communication and negotiation skills.
  • Intermediate Microsoft Office skills.

Entry to New Zealand from all countries remains strictly controlled to help prevent the spread of COVID-19. You may only apply for this role if you have the right to work in New Zealand. For information about New Zealand work or residence visas, please visit

FURTHER ENQUIRIES: Michael Crichton on 04 550 8000

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